Items bought on BEAUTIFULCURVESCLOTHING.COM will gladly be accepted for a refund within 14 days of the delivery date. All merchandise must be received back in its original form. Clothing must not be worn, altered, damaged, free of any stains, odors, self-tanner, pet hairs, or distinct smells including deodorant and perfume. Refunds will be issued in the same form of original payment type, excluding shipping and handling costs. All tags must be attached when returned.
Please note that all Clearance items, Masks, Accessories, Swimwear, and Intimates are a Final Sale. If such items are returned a $25.00 fee will be charged and the items will be returned to you.
In the event your item is damaged or defected [we're deeply sorry!] Please contact us within 7 days from the date of delivery and we will gladly process a return or exchange. Any international returns received later than 60 days from the order date will be returned back to the sender.
Used a coupon code? No problem! We are now accepting returns using coupon codes unless otherwise stated. Note the item must be unwashed, unworn, and free of any stains or odors.
Want to Return your items? It’s as easy as 1,2,3! Follow the steps below to ensure you have a successful return.
Have more questions? See below for our Frequently Asked Questions about processing a return.
Is my item refundable? Yes, however some exclusions may apply. We gladly accept returns within 14 days from the date of delivery. Note items must be in brand new condition, free of any stains or odors. Our full store policy can be read by clicking here. Final sale items include swimwear, intimates, masks, jewelry, and accessories.
Do I have to pay for return postage? Unfortunately, we do not offer prepaid return labels at this time. You may use a carrier of your choice to ship your items back to us. We do suggest obtaining a tracking number for your shipment as we are not held liable for parcels that are lost in route back to us.
How long does it take to process my refund? Your refund will be processed within 5-7 days of us receiving your parcel. The refund will go back in the original form of payment used to place your order. A confirmation email will be sent to you once the parcel does process.
When will I see the funds back into my account? Refunds do require roughly 3-5 business days to process with us however we do suggest contacting your financial institution for more information on when the amount will post to your account. Each bank does have varying processing times.
Require more assistance? We're happy to help! Simply send us an email at firstname.lastname@example.org . A response will be made within 24-48 business hours.
Excluding holidays, sales and weekends.
We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You can track your package on our website TRACK YOUR ORDER or via USPS with the tracking number that was emailed to you. WE ARE NOT RESPONSIBLE FOR LOST IN THE MAIL OR ANY OTHER PROBLEMS NOT FAULTED TO US! ONCE YOUR STATUS IS DELIVERED WE ARE NOT RESPONSIBLE.
The time it takes to receive items includes processing + shipping transit time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the day after you place your order. You must still allow time for the order to process. Also, ordering a PREORDER item will result in shipping delays as the item will be available to ship at a later date.